Privacy policy.

At Eleven Meadow Ltd., we are committed to safeguarding and preserving the privacy of our customers and users. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Data Collection

We may collect the following personal data:

  • Name and contact details (email, phone number, address)

  • Payment information

  • Communication history

  • Usage data from our website or services (e.g., IP address, browser type)

We collect data when you:

  • Contact us via email or forms

  • Sign up for our services or make a purchase

  • Use our website or interact with our services

2. Purpose of Data Processing

We process your personal data to:

  • Provide and improve our services

  • Process transactions

  • Respond to inquiries or communications

  • Send updates or promotional content (with your consent)

3. Legal Basis for Processing

We rely on the following legal bases for processing personal data:

  • Consent: When you provide explicit consent for marketing communications.

  • Contractual obligation: When processing is necessary to perform a contract.

  • Legitimate interests: For customer service and business-related communications.

4. Data Sharing

We do not sell or share your personal data with third parties except where:

  • Required by law or government authorities

  • It is necessary to fulfill our services (e.g., payment processors)

  • We have your explicit consent

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time (if applicable)

To exercise these rights, please contact us at hello@elevenmeadow.com.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at hello@elevenmeadow.com.

This policy was last updated on October 2024. We may update this policy periodically, and any changes will be posted on this page.

Eleven Meadow Ltd.